Privacy, plainly.

Who we are

BRIGHT INTENT SOFTWARE LTD is the controller for personal data collected through this website. You can contact us about privacy at [email protected].

What we collect and why

When you use the contact form we receive your name, email address and message, plus any optional details you choose to give (phone, organisation, project stage, goals, budget, timescale). We use them only to reply and, if we work together, to carry out pre-contract steps. Our lawful basis is legitimate interests in responding to enquiries and, where relevant, taking steps at your request before entering a contract. You also confirm consent to this processing when submitting.

The form is sent by our server as an email to our company mailbox. To limit abuse, the server keeps a temporary pseudonymous counter derived from your IP address for about fifteen minutes. The message content is not stored in a database by the website.

Retention

We keep enquiry emails for as long as needed to deal with them and for a reasonable period afterwards, normally no longer than two years unless they become part of a client relationship.

Sharing

We do not sell your data. Our web hosting and email providers process data on our behalf to deliver the service. We may disclose data where required by law.

Cookies and browser storage

This site uses no analytics, advertising or tracking cookies and makes no requests to third-party services. We store your cookie choice in your browser's local storage, which is strictly necessary to remember that choice. If you accept optional storage, the launch planner saves your ticks locally in your browser; nothing is sent to us. If you reject, nothing optional is saved and any saved planner data is removed. You can change your choice at any time using "Cookie settings" in the footer.

Your rights

Under UK data protection law you can ask to access, correct or delete your data, object to or restrict processing, and request portability where applicable. Email us to make a request. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Security

We take reasonable steps to protect information, but no website or email system can be guaranteed completely secure. Please do not send sensitive information such as passwords or health details through the form.

Changes

We may update this notice. The current version is always on this page.